When tension sparks in a meeting, try this…

Hello Reader, You’re leading a cross-functional meeting. Someone makes a suggestion.Another voice cuts in—sharper than expected:“We’ve already tried that—and it failed. Let’s not waste time.” The moment gets quiet. All eyes turn to you. This isn’t a blow-up. But how you respond will shape what happens next. That’s where the AIR Framework comes in—a 3-step tool to help you clear the air in moments of unexpected tension. 🔴 Acknowledge “That landed with more heat than I expected—sounds like this...